Description

Summary:

Are you someone who shows up on time, takes pride in your work, and brings positivity to patients and teammates alike?  At The Hearing & Speech Center, we’re looking for a dependable and friendly Client Care Coordinator to help us carry out our mission: To improve the lives of people with varied hearing and speech abilities through treatment and education.

Your work here isn’t just administrative – it’s part of something bigger. You’ll help create a welcoming, efficient, and supportive experience for families navigating communication challenges, from their very first phone call to the day they walk through the door.

What You’ll Do

You’ll be the first point of contact for patients – welcoming them warmly, scheduling appointments, managing paperwork, and ensuring their visit goes smoothly and efficiently.  Key responsibilities include:

• Greeting patients and managing check-in/check-out
• Handling patient intake and scheduling appointments
• Verifying insurance and understanding third-party benefits
• Collecting and entering payments
• Providing information about our services with a warm, professional attitude
• This is a great opportunity for someone who enjoys meaningful, people-focused work with the potential to grow in your role over time!

Requirements

What We’re Looking For

• Reliable, on-time, and dependable – you’re someone your team can count on
• Friendly and professional, with a positive attitude and strong people skills
• Kind personality with a good sense of humor
• Proficient with computers and multitasking in a busy setting
• Excellent problem-solver
• A willingness to learn and grow within the role
• Experience in a medical practice, preferred

Why You’ll Love Working Here

• Stable Schedule - Monday–Friday, no nights or weekends
• Meaningful Mission – you’ll be part of helping children and families gain access to life-changing services
• Team Culture – kind, mission-driven coworkers who value reliability and a good sense of humor
• Growth Potential - opportunities for additional training and expanded responsibilities
• Impact Opportunity – be part of a well-established and respected organization in the community that’s changing lives every day
• Excellent Benefits Package
  • Medical, Dental, Vision Insurance
  • Sick Time
  • Paid Holidays
  • Personal Day every year
  • Paid Winter Break
  • Long Term Disability
  • 401k
  • Fully Covered Tuition for the Children’s Center
• If you’re looking for a role where your reliability, pride in your work, and positive energy will be noticed and appreciated every day – we want to meet you.