Description

Our client, a prominent academic medical center known for its commitment to excellence in healthcare and medical education, is hiring an Assistant Director of Operations within the Obstetrics & Gynecology department. This leadership position offers an opportunity to oversee operational performance across multiple OB/GYN practice sites, ensuring efficiency, quality, and patient-centered care. The role involves collaborating with clinical and administrative teams to standardize workflows, optimize patient access, and foster a high-performance culture within a dynamic, multi-site environment. The Assistant Director will play a pivotal role in strategic planning, staffing, performance management, and resource stewardship to advance the department’s mission of providing exceptional obstetric and gynecologic care.

Responsibilities:

• Provide operational oversight across all OB/GYN practice sites, ensuring consistent policies, workflows, and service standards.
• Lead development and refinement of clinical and administrative workflows, conducting site visits and assessments to identify and address gaps.
• Establish and maintain a comprehensive department-wide operations playbook and SOPs.
• Oversee scheduling and registration processes to meet access and patient flow targets.
• Collaborate with HR to assess staffing needs, lead recruitment, onboarding, and performance management, and promote a culture of accountability and teamwork.
• Drive performance monitoring through KPIs and dashboards, leading root cause analyses and corrective actions.
• Partner with Quality & Patient Safety teams to ensure compliance with standards and regulations.
• Lead or participate in strategic initiatives, representing the department at institutional forums.
• Manage relationships with internal partners including Facilities, IT, and Compliance.
• Contribute to budget development, cost-saving initiatives, and resource utilization to ensure fiscal responsibility.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field (required).
• Master’s degree (MHA, MBA, MPH, or equivalent) preferred.
• 4–6 years of healthcare operations experience, including at least 3 years in a supervisory or leadership role (required).
• Experience in an academic medical center or large health system (preferred).
• Background or experience in OB/GYN, Women’s Health, or related specialty (preferred).
• Strong leadership, analytical, and communication skills are essential.
• Ability to work across complex organizational structures and foster teamwork.